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Sean Boyle, MD
Sean Boyle, MD
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Patient Portal Access

Welcome

 

Hello Trinity Family Medicine patients!

How to get the MOST out of your patient visits:
1) let the receptionist know about ALL of the things you want to discuss with Dr Boyle when you either call or use the Portal to request an appointment.  She needs to know this so she can allot the correct amount of visit time.
2) Make sure that your medication section of the chart is up to date and accurate and that the allergy section is as well.
3) Review your past medical history and make sure it is complete and accurate.
4) Make sure that your Portal account is active and be sure to memorize your Login and Password. The fastest and most accurate way to
   obtain your lab, x-ray and special study results is via the Portal.

​Please also note  a new feature in our office which is a  patient check-in Medent Kiosk located in the waiting room.
The purpose of the Kiosk is to speed your check in and free up the receptionist to be able to perform the myriad of other duties she has to do. However, she is available to ​assist you should the need arise.
You can check in several different ways on the Kiosk including ​using:
1)  your driver's license - this is the quickest and easiest way. This will NOT work if the name on your driver's license and upon your medical insurance card are not named the same way;
2) your name and birth date and, possibly in addition, your cell phone number;
3) your Portal login name and password.

Please remember that we offer the eVisit feature. This is designed so that established patient's can have certain medical conditions (currently Anxiety, Conjunctivitis a.k.a pink eye, Headache, Low back Pain, Rash, Sore Throat, Upper Respiratory Infection, Urinary Tract Infection - more will be available in the near future) treated without having to be physically seen at the office. Being seen face-to-face in the office is the ideal situation for the best possible medicine to be practiced. However, there are times, such as after office hours, on weekends, when the office is otherwise closed for holidays, when you simply cannot take the time off work without being penalized, because you are located far from the office, because the weather is really bad, you are on vacation and some malady arises or for a myriad of other reasons that an eVisit becomes a very appealing and appropriate way to be treated. eVisits are brand new to the medical industry and Trinity Family Medicine is the first in the area to offer this patient convenience. This is new to medical insurance companies as well and only a limited amount of them cover the billing code for this. Insurances that do cover this still require the patient to pay any applicable co-pay and deductible. Patients whose insurance does not  yet cover this visit will be required to pay for the visit out of pocket with the full understanding that their insurance company does not currently cover this charge.

NOTICE: all prescription refill requests including controlled substances will require 24 hr notice.  


Our office is currently accepting new patients. Call the office to see if we participate with your insurance especially with all of the changes that have been going on in the insurance industry. If you know of someone who is looking for a physician, have them call our office to see if we can be of possible assistance to them. 

Please note that our office follows industry standards in requiring patients to pay their co-pays at the time of their check-in to the office just prior to their actual appointment time. If you have a high deductible health plan, we request that you pay $100 toward services at the time of check-in and we will continue to bill your insurance for the full amount of your visit to ensure all charges will count towards this deductible. In the unlikely event of an over-payment, we will promptly refund any monies due you unless you want them credited to your account.

There will be a No Show Fee charged for any missed appointment without a 24 hour notice of cancellation.  Our office goes to great lengths and expense to notify our patients via multiple methods of their upcoming appointments.   We consider that patients have reserved their appointment times, similar to reserving a seat on an airline,  and we do not double book patients,  as some offices do, in order to give them the time and attention they require.   

The office is open for patient visits and blood draws starting at 7am and closing at 4pm. We draw blood for our patients who prefer we send  their specimens to Auburn Community Hospital lab or to Lab Corp. Our office phone number is 315-282-7956 and our office fax number is 315-515-3128 and our web site address is www.tfmdoc.com.  Our staff is off for lunch from 12:00 pm through 1:30 pm. The phones are turned over to the answering machine from 12 noon through 1:30pm and from 4 pm through 7 am on weekdays.

We encourage our patients who are signed up for the PATIENT PORTAL to  take full advantage of it so we can avoid playing phone tag with you which saves us both time and effort!  The Portal has been very well received by the many patients of our office who are signed up for it and they use it frequently! A feature has been added to our Portal under the Account tab whereby you can securely pay your personal balance on line via a credit card. Another upgrade to our office software, called Medent, is the ability to send controlled substance prescriptions electronically to pharmacies able to receive them. All of our local pharmacies do have that capability. This ability ends the need for our patients to come into the office to pick up printed  scripts for their controlled substance medication(s). For those patients that are not currently signed up for the Portal, call or stop by the office during our normal business hours in order to obtain information on signing up! Thanks!

Dr. Boyle and the staff of Trinity Family Medicine

Trinity Family Medicine is a Christian oriented family medicine office that was founded in July of 1994 by Dr. Sean Boyle. The goal of the office staff is to provide excellent, compassionate medical care to our patients.
Address
Trinity Family Medicine
8 Hulbert Street
Suite A

Auburn, NY 13021-3481
Phone: (315) 282-7956

Fax: (315) 515-3128

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Driving Directions

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Office Hours
Monday through Friday from 7:00 am through 4:00 pm (closed for lunch from 12:30 pm through 1:30 pm)

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Insurances Accepted

Please contact the office for a current list of insurances that we accept.

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Hospital Affiliation
Auburn Community Hospital, Auburn, NY

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